Terms of Service

Last updated: 29 April 2026

These Terms of Service ("Terms") govern your access to and use of the Wilmot website at wilmot.ai and the Wilmot service (the "Service"), provided by Wilmot AI Ltd ("Wilmot", "we", "us" or "our"), a company registered in England and Wales.

By signing up for, accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement. If you are using Wilmot on behalf of a business, you confirm that you have authority to bind that business to these Terms.

2. Your Account

• You must provide accurate, current and complete information when creating an account.
• You are responsible for keeping your login credentials secure and for all activity on your account.
• You must notify us immediately at hello@wilmot.ai if you suspect unauthorised access.

3. Free Trial

We offer a 7-day free trial of the Service with no card required. At the end of the trial, you may choose to subscribe. Your free trial may be terminated by us at any time at our discretion. We reserve the right to limit or refuse a trial to any user.

4. Subscriptions, Pricing and Payment

• The current standard subscription price is £499 per month (excluding VAT where applicable).
• Subscriptions auto-renew each month until cancelled.
• Payments are processed by our third-party payment provider. By subscribing, you authorise recurring charges to your nominated payment method.
• If a payment fails, we may suspend or terminate access until payment is resolved.
• We may change pricing with at least 30 days' notice. Price changes will not affect the current billing cycle.

5. Cancellations and Refunds

• You can cancel your subscription at any time via your account or by emailing hello@wilmot.ai.
• Cancellation takes effect at the end of your current billing period. You retain access until that date.
• We do not provide refunds for partial months unless required by law.
• Under UK consumer law, where applicable, you have a 14-day right to cancel. By starting use of the Service during this period, you may waive part of this right for any portion of the Service consumed.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful, fraudulent or harmful purpose.
• Attempt to bypass security, rate limits or access controls.
• Reverse engineer, decompile or copy any part of the Service.
• Resell, sublicense or commercially redistribute the Service without our written permission.
• Submit content that is defamatory, obscene, infringing, abusive or harmful.
• Use the Service to spam, harass or send unsolicited communications.
• Upload malicious code, viruses or anything designed to damage systems.

We reserve the right to suspend or terminate accounts that breach this Acceptable Use policy.

7. AI-Generated Content

Wilmot uses AI to generate responses, drafts, recommendations and other content. You acknowledge that:

• AI output may be inaccurate, incomplete or unsuitable for your purpose. You should review AI output before relying on it.
• Wilmot is not a substitute for professional legal, financial, medical or regulated advice.
• You retain responsibility for any decisions you make based on AI output.
• Some AI output may be similar to output produced for other users; you do not have exclusive rights to AI output beyond what is permitted by applicable law.

8. Your Content

You retain ownership of any content, data or files you submit to the Service ("Your Content"). By submitting Your Content, you grant us a non-exclusive, worldwide, royalty-free licence to host, process and use Your Content solely to operate and improve the Service. We will not sell Your Content to third parties.

9. Our Intellectual Property

The Service, including all software, branding, designs, content and trademarks, is owned by or licensed to Wilmot. You receive a limited, non-exclusive, non-transferable licence to use the Service in accordance with these Terms. All other rights are reserved.

10. Service Availability

We aim to provide a reliable Service but do not guarantee uninterrupted availability. We may carry out maintenance, updates or changes that temporarily affect access. We will give reasonable notice of planned downtime where possible.

11. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we exclude all warranties, conditions and representations not expressly set out in these Terms, including any implied warranties of merchantability, fitness for a particular purpose or non-infringement.

12. Limitation of Liability

Nothing in these Terms limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be limited under English law.

Subject to the above, our total aggregate liability arising out of or in connection with these Terms or the Service shall not exceed the greater of (i) the fees you paid to us in the 12 months prior to the event giving rise to the claim, or (ii) £500.

We are not liable for indirect, special, incidental, consequential, punitive or exemplary damages, or for loss of profits, revenue, goodwill, data or business opportunities.

13. Indemnity

You agree to indemnify and hold us harmless from any claims, damages, liabilities, costs and expenses arising from your breach of these Terms, your misuse of the Service or your violation of any third-party rights or applicable law.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if you breach these Terms or if we are required to do so by law. On termination, your right to use the Service ends immediately. Provisions of these Terms which by their nature should survive termination will continue to apply.

15. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted at this URL with a revised "Last updated" date. Material changes will be communicated to active users by email at least 14 days before they take effect. Continued use after changes constitutes acceptance.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales, except that consumers may have additional rights under their local law.

17. Contact

For questions about these Terms, contact:

Wilmot AI Ltd
Email: hello@wilmot.ai
Registered in England and Wales